Small Business Entreprise Centre Newsletter City of Hamilton
www.hamiltonsmallbusiness.ca November 2011
UPCOMING EVENTS
Access to Professionals

Sessions commence at 1:00 p.m. and are booked at 45 minute intervals at a cost of $25.00 (plus HST), with the exception of the banking program which is FREE and books at 30 minute sessions. Pre-registration is required.

RBC (Business Banking):
Monday, December 5th
(1:00pm-4:00pm)

PricewaterHouseCoopers LLP, Accounting:
Tuesday, December 6th
(1:00pm-4:00pm)

Kitestring Creative + Marketing (Marketing):
Wednesday, December 7th
(1:00pm-4:00pm)

Co-operators (Insurance):
Thursday, December 8th
(10am-12:15pm)

Simpson Wigle Law LLP (Legal):
Thursday, December 8th
(1:00pm-4:00pm)

Location:
Small Business Enterprise Centre
City Hall, 71 Main Street West, Main Floor

For more information and to register, call the SBEC at
905-540-6400.

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Busiess Development Series

10 Steps to Starting Your Business

Wednesday, December 7th
12pm - 1:30pm
Cost: $30.00 plus HST

Business Planning and Marketing Strategies

Tuesday, November 22nd
9:30am - 3:00pm

Learn how to write a business plan and develop you marketing strategies

Cost: $45.00 plus HST and includes full day session and all course materials

Bookkeeping Basics

Thursday, November 24th
9:30am - 3:00pm

Learn how and why to keep good business records. Discuss eligible tax write-offs and review case studies to help understand various methods of bookkeeping.

Cost: $45.00 plus HST and includes full day session and all course materials

Attend all 3 workshops for $100.00.

For more information and to register, call the SBEC at 905-540-6400.

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Lunch and Learn - Make Your Business Bankable

Make Your Business Bankable

Thursday, November 17th
12:00pm - 1:30pm

FREE to attend, pre-registration is required

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Business Advisory Group

We are a not-for-profit organization of business persons, managers, and professionals who work together to help small businesses solve problems and improve results.

Since 1984, the Business Advisory Group has assisted over 800 clients to improve their businesses by helping to achieve:

  • Higher Profits
  • Increased Sales
  • Improved Cash Flow
  • Financing
  • Product/Service/Market Expansion
  • Marketing Plans
  • Succession Strategies
  • Improved Management Control and Reporting

We specialize in doing "Business Health Checkups" and reviewing Business Plans.

We work with all organizations: startups, active businesses, NPOs.

All inquiries strictly confidential.

Date:
Thursday and Friday, Mornings

This is an opportunity for you to meet with one of our Teams for 1-3 hours to discuss issues particular to you and your business. All discussions and recommendations are documented in a post-meeting report.

Call today:
905-381-1999

To learn more visit:
www.smallbusinessadvisory.com

IN THIS ISUE PARTNER PROFILE

Articles:

 

Kitestring Creative Branding Studio

Kitestring Creative Branding Studio

Kitestring is a creative marketing and communications studio. We are dedicated to building partnerships with our clients by embracing their passion, integrity and desire to build their business.

Kitestring was born out of a passion for creativity, individuality and a desire to provide services based on our own set of business ethics and principles.

Our vision is to cultivate and foster an inspiring environment whereby quality and creativity will be the foundation.

To learn more, visit www.kitestring.ca.

IS YOUR BUSINESS LISTED?
IS YOUR BUSINESS LISTED?
MARKETING

Five Ways to Gear Up Your Marketing for the Holiday Shopping Season

Susan Gunelis

For many small businesses, the holiday season is an opportunity to bring in significant sales and revenues. But many businesses don’t start preparing for holiday season marketing until it's too late, and they end up missing out on opportunities. For optimum success, you should identify your holiday marketing budget and begin planning your holiday marketing months in advance.

None of these things can happen overnight. Trust me. I’ve been on the phone with printers and clients the day before Thanksgiving and on Christmas Eve trying to get a last-minute project done, and it’s not fun. You can avoid that stress if you start preparing now.

Keep in mind that holiday marketing includes both customer marketing and internal marketing. I’ve created many internal holiday promotional campaigns to motivate sales teams, customer services representatives, and other employees during the busy and critical holiday season. With prizes and recognition, you can give employees the incentive they need to reach individual performance goals and overall business goals.

Here are five ways to get your business ready for holiday marketing. You can pursue all or just a few, but whatever you choose, you need to start right now.

1. Develop Special Promotions

Whether you want to focus on promotions in-store, online or through social media, you need to develop them early so you know what needs to be done to make them happen. You need time for design, to secure ad placement, and for printing.

2. Create Email Marketing Lists

Gather current customer email addresses from your existing email marketing list and update your opt-in messages on your website, Facebook page, in-store, and so on to promote upcoming holiday discount offers. For example, “Sign up now so you don’t miss big holiday savings offers.”

Encourage existing customers on your email marketing list to share the link to your opt-in form as well as holiday promotional email messages by including in your messages "email to a friend" and social media share buttons, such as Facebook, Twitter, LinkedIn and Google+.

3. Turn Products and Services into Gifts

Brainstorm how you can repackage your existing products and services as gifts. Of course, gift cards are popular purchases during the holidays, but clever marketing can create more ways for customers to give your products and services as gifts without actually purchasing an item that the recipient might not like or giving only a boring gift card.

For example, instead of simply offering a gift card to customers, a restaurant could offer a “Romantic Evening” package with a special menu, table, souvenir champagne glasses (with the restaurant’s name imprinted on them), and other creative extras. A “Family Night Out” package could coincide with a "kids eat free" night and include kid-friendly foods and souvenirs. These packages provide more unique gifts than a gift card. However, they do require more planning to create an enticing package that is cost effective. Further, you need time to promote the package with ads and time to create materials such as a special gift voucher and an envelope or box for the goodies to go in.

4. Plan and Organize Events

If you plan to hold in-store or local events to promote your business during the holiday season, then you need to start planning and promoting them weeks or months in advance. It takes time to reserve space (if the event will not be held at your location) and book or purchase music, chairs, tables, decorations, giveaways, and other items.

Even if you hold only an in-store event such as opening an hour early for “preferred customers” on your email list or staying open late one night for a special “Holiday Celebration Sale,” you still need to promote that event in advance or the turnout will be disappointing.

Don’t forget to contact local charities prior to the holiday season to identify events your business could sponsor for a goodwill boost and some indirect promotion.

5. Partner with Local Businesses

The holiday season is a perfect time to partner with other local businesses that offer complementary products and services to yours. You can offer joint promotions or co-host events. For example, a restaurant could partner with a local movie theater to offer movie tickets with special reserved seating. Both businesses would promote the offer and both businesses would benefit from it.

Many businesses partner to share ad space and costs. Even cross-promoting through in-store materials is a great way for businesses to achieve economies of scale during a critical marketing period.

Of course, each of these opportunities requires that you begin reaching out to other business owners in advance to describe the benefits, achieve buy-in, coordinate and plan the effort, and execute it successfully. Be sure to schedule time after the holidays to circle back and discuss ways to improve in the following year. This saves you time leading up to the next year’s holiday season.

Last but not least, don’t launch any holiday marketing programs unless you’re sure that you have the necessary trained staff in place to handle the response efficiently, professionally, and in the holiday spirit. The last thing you want to happen is to spend time and money developing great holiday marketing initiatives then watch those efforts fail because you’re not prepared for the response from consumers. It’s better to be over-prepared than under-prepared because bad service this year will certainly be remembered, and talked about with friends or on the social web, next year.

 

Article from Entrepreneur.com

 

STRATEGY

How to get money for your business

 

There are many different ways that you can finance your business. The number of options can be overwhelming sometimes, as can the criteria of lenders and investors.

Financing is not always readily available, but you can increase your chances of accessing financing by preparing. Browse through this information to determine what type of financing is best for your business and study the documents on how to make a pitch to a lender or investor.

 

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